It’s not really that new anymore now, is it?

Online communities can be found everywhere on the internet from news sources like the Huffington Post and Salon, to retailers like Amazon and Newegg, to dating sites like eHarmony and Match.  It would seem that if you are interested in something you are bound to find a website full of people with similar interests.

What makes these community sites successful is simple: people participate in them regularly. Without participants in an online community there is no community.

Many libraries make forays into the world of online community and create blogs in an attempt to foster relationships with their patrons.  They also go a step further by creating Facebook and Twitter profiles.  Libraries would seem to have more concerns relating to online communities however, than in simply creating them.  Some librarians are concerned with privacy issues concerning not only their patrons but themselves.

In the article Facebook for Libraries, David Lee King implores librarians to take advantage of Facebook as it is a good way to connect with their community, the majority of who are on Facebook already.  While the article was interesting it was the comments that told the real story as many of the commenters expressed concern over privacy for not only librarians but for library patrons.  It was interesting how there was so little enthusiasm for implementing something that is basically free except for the amount of time it takes to maintain such a service.

Hilary Davis goes more into these privacy issues in her article Reconsidering Facebook and finds that the benefits outweigh the difficulties of managing Facebook.

Twitter on the other hand seems to have a more enthusiastic following.  Typing “libraries and Twitter” into the search bar finds articles like How Libraries can Leverage Twitter and The Most “Influential” Libraries on Twitter.  These articles spend less time trying to persuade libraries to use Twitter and more time extolling the virtues of the social software.

With all of these articles encouraging the use of such resources it seems a bit discouraging that the message is still not out there, and if librarians are hesitant in embracing social networking websites it makes the success of such endeavors uncertain.


One thought on “It’s not really that new anymore now, is it?

  1. Just because Facebook allows the display of more details, it does not mean that these details must be exposed. A key skill in maintaining productivity with social software is to only expose what you want to be public. That then becomes part of your public presence and yes, a public presence is necessary. After all, the library that most of us will work in, must be open to all and so a public presence is required so that as many people as possible know how to access the library.

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